FAQ-Frequently Asked Questions
FAQ for buyers - DAVIKEN Editions
- How can I order books from DAVIKEN Editions?
You can order our books in several ways :
- in all French bookstores (who will contact us)
- directly from the publisher by email at contact.daviken@gmail.com
- on our website www.daviken.com
- What payment methods are accepted? We accept payments by:
- Bank transfer
- Credit card directly or via PayPal, Stripe, etc.
- Are there any discounts for individuals? Yes, we offer:
- A 10% discount from €120 including tax on "ParaBD" (posters, prints, bookplates)
- Discounts for orders over 5 copies (contact us for details)
- What if an item is unavailable? If an item becomes unavailable after you place your order, we will notify you as soon as possible by email or post.
- What are the delivery times? Delivery times may vary depending on the payment and delivery method chosen. Payments via PayPal are processed instantly, while payments by check may take longer.
- Can I return an item? Returns are possible, but any damaged, spoiled, or unsaleable item in "new" condition will be charged. Photographic proof may be requested.
- How is my personal data protected? We treat your data with the strictest confidentiality, in accordance with the French Data Protection Act of 6 January 1978. You have the right to access and rectify your data.
- Do you offer discounts for professionals? Yes, we offer discounts for:
- General or specialist bookstores
- Libraries, media libraries, communities, associations and businesses
- Cafe-bookstores, concept stores, galleries, and eco-friendly businesses. Contact us for more details on specific discounts.
- What to do in the event of a dispute? In the event of a dispute, French law applies. Any dispute will be brought before the competent courts for the geographical area where the registered office of Éditions DAVIKEN is located.
- How can I contact DAVIKEN Editions for more information? You can contact us by email at contact.daviken@gmail.com or by mail at: DAVIKEN Editions, 41 rue de la Scellerie – 37000 Tours, France.